Product Support &Warranty
Product Support & Warranty
At VIGORIE, we are committed to providing customers with clear product information and responsive support throughout their shopping experience.
Our team is available to assist with questions related to product details, order information, product concerns, returns, refunds, and other service-related requests.
VIGORIE specializes in stylish and practical ceramic tableware and drinkware, categorized into exquisite ceramic plates, bowls, and water cups.
If you need assistance with your purchase, please contact our customer support team: Customer Service Email: service@vigorie.com.
Product Information Support
Before purchasing, customers can review detailed product information available on each product page, including:
Product descriptions
Product features
Material information (when applicable)
Size details (when applicable)
Usage recommendations
If you have additional questions about a product, please contact us before placing your order. Our team will provide available product information and assistance.
Warranty & Product Assistance
VIGORIE aims to provide products that meet reasonable quality expectations. If you receive an item with a manufacturing issue, damage during delivery, or experience a product-related concern, please contact our customer service team for assistance.
Product Support Email: service@vigorie.com
To help us review your request efficiently, please provide:
Order number
Email address used during checkout
Product details
Description of the issue
Relevant photos or information (if applicable)
Our team will review your request and provide appropriate support based on the situation.
Returns & Exchange Support
If your order requires a return, exchange, or refund request, please contact us before sending any items back.
Return & Customer Support Email: service@vigorie.com
For detailed return and refund procedures, please review our Return Policy.
Company Information
Brand Name: VIGORIE
Official Website: vigorie.com
Legal Entity: Sichuan Muhui Guangyue Technology Co., Ltd.
Unified Social Credit Code: 91510100MAEA2QBU95
Registered Address: Room 3021, 30th Floor, Building 20, No. 1201, Section 2, Lushan Avenue, Wan'an Street, Tianfu New Area, Chengdu, China (Sichuan) Pilot Free Trade Zone (Self-numbered 687)
Customer Support Email: service@vigorie.com
vigorie.com is owned and operated by Sichuan Muhui Guangyue Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.
Our Service Commitment
VIGORIE is dedicated to providing customers with:
Clear product information
Convenient shopping experiences
Responsive customer support
Transparent after-sales assistance
If you have any questions about our products or services, please contact us: service@vigorie.com.
Thank you for choosing VIGORIE.
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