Contact Us
Welcome to VIGORIE
At VIGORIE, we value every customer and are committed to providing a convenient and transparent shopping experience. Whether you have questions about our products, need assistance with an order, or require support after purchase, our customer service team is available to assist you.
VIGORIE specializes in practical and stylish fine ceramic tableware and drinkware, including exquisite plates, bowls, mugs, and water cups. Our products are designed for everyday elegant dining, drinking lifestyle, and personal style expression.
We believe clear communication and responsive customer support are important parts of a convenient online shopping experience.
Customer Support
Our customer service team can assist you with product information, order inquiries, shipping questions, returns, refunds, exchanges, and other general customer service matters.
Product Information
If you have questions before purchasing, we can provide information regarding product details, product features, materials when applicable, sizing or fit information when available, usage and care information, and other questions related to our ceramic tableware and water cups.
Order Assistance
For questions regarding your order, please contact us with your order information. Our customer service team can assist with order status inquiries, order confirmation questions, shipping updates, address-related concerns, and other order-related requests.
To help us locate your order more efficiently, please provide your order number, the email address used during checkout, and relevant product information when contacting us.
Shipping Support
If you have questions about delivery or shipping progress, our team can assist with shipping information, tracking updates when available, delivery-related inquiries, and shipment concerns.
For additional information regarding delivery and shipping, please refer to our Shipping Policy.
Returns & Refund Support
If you need assistance with a return request, refund inquiry, exchange question, or product-related issue, please contact our customer service team before returning an item.
For faster assistance, please include your order number, reason for the request, relevant product details, and supporting information or photos when applicable.
For complete return and refund terms, please review our Return Policy.
Contact Information
Customer Service Email: service@vigorie.com
Official Website: vigorie.com
Our customer service team will review your request and respond as soon as reasonably possible. Providing complete and accurate order information when contacting us can help us handle your inquiry more efficiently.
Company Information
The VIGORIE online store is operated by the following legal entity:
Brand Name: VIGORIE
Official Website: vigorie.com
Legal Entity: Sichuan Muhui Guangyue Technology Co., Ltd.
Unified Social Credit Code: 91510100MAEA2QBU95
Manager's Name and Phone Number：QuanYuxu（+86 13517644615）
Registered Address: Room 3021, 30th Floor, Building 20, No. 1201, Section 2, Lushan Avenue, Wan'an Street, Tianfu New Area, Chengdu, China (Sichuan) Pilot Free Trade Zone (Self-numbered 687)
For further inquiries, please contact our Customer Support.
Customer Support Email: service@vigorie.com
vigorie.com is owned and operated by Sichuan Muhui Guangyue Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.
Our Service Commitment
VIGORIE is committed to providing customers with clear product information, transparent shopping processes, responsive customer support, and convenient after-sales assistance.
We continuously review and improve our services based on customer feedback and aim to provide a simple, clear, and convenient shopping experience for customers purchasing our ceramic tableware, water cups, and related lifestyle accessories.
Thank you for choosing VIGORIE.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.