Payment & Security

Payment Policy

At VIGORIE, we are committed to providing customers with a clear and transparent shopping experience. We provide straightforward payment information and use the payment methods available through our website checkout to help customers complete their purchases conveniently.

VIGORIE is an online fine ceramic tableware and drinkware store offering practical and stylish ceramic tableware, mugs, and water cups for everyday elegant dining and living.

Payment Methods

VIGORIE accepts the payment methods displayed during checkout.

Depending on your location, order details, and the payment options available at the time of purchase, supported payment methods may include:

Credit cards

Debit cards

Other online payment methods made available through our checkout system

The payment methods available to you will be shown before you complete your order.

Please review your order details, billing information, and total amount carefully before submitting payment.

Payment Processing

Payments made through vigorie.com are processed using the payment services available through our website checkout.

VIGORIE does not require customers to send complete payment card information directly by email or other customer service communication channels.

Customers should only submit payment information through the official checkout process on vigorie.com.

If you notice an unearned payment request, or have questions about a transaction, please contact our customer support team before taking further action.

Payment & Account Security

Customers are encouraged to take reasonable precautions when shopping online, including:

Using the official VIGORIE website

Keeping account credentials private

Reviewing order and payment details before checkout

Avoiding sending sensitive payment information through email

Contacting customer support if you notice an unexpected transaction or order issue

For information about how personal information is handled, please review our Privacy Policy.

Order & Payment Support

If you experience an issue involving payment, an order, a refund, or a transaction-related question, please contact our customer service team.

Customer Service Email: service@vigorie.com

To help us review your request efficiently, please provide:

Order number

Email address used during checkout

A brief description of the issue

Relevant order or transaction information, when applicable

Please do not send complete payment card numbers or other highly sensitive financial information by email.

Our customer support team will review your request and provide appropriate assistance.

Returns & Refund Assistance

If you need help with a return, exchange, or refund relating to your purchase, please contact us before sending any item back.

Return & Customer Support Email: service@vigorie.com

When contacting us, please include your order number and relevant product information.

For complete information regarding eligibility, procedures, and applicable conditions, please review our Return Policy.

Our Commitment

VIGORIE is committed to providing customers with:

Clear product information

Transparent checkout information

Straightforward payment information

Responsive customer support

Accessible order and after-sales assistance

Our official online store is operated by Sichuan Muhui Guangyue Technology Co., Ltd., and our customer service team is available to assist with payment inquiries, order support, returns, refunds, and other shopping-related requests.

Thank you for choosing VIGORIE.

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